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Conversations with BAL
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Conversations with BAL & Updates while Dining



In a collaborative spirit, these FREE, informal sessions offer a non-threatening setting for open and honest communication between assisted living providers and the Bureau of Assisted Living. Create a dialogue with BAL Regional Directors on regulatory issues that concern you and those you serve. Stick around afterwards, because lunch is on us! This is a great setting for you to interact with fellow assisted living providers during a free education session from your friends at WALA.


An interactive session will follow Conversations with BAL on pursuing solutions within assisted living in a time of rising complaints. This increase in complaints is creating greater challenges for both providers and regulators. Learn how to pro-actively manage, own your part, and even reduce the volume of complaints in your community. While managing unmet expectations will always be a component of the business, discover methods for getting back on course more efficiently.


This session offers benefit to - administrators, owners, operators, and various levels of management.   All providers operating as assisted living among all client groups are encouraged to attend as the resident is the ultimate beneficiary of these efforts.  


There is no cost to attend these sessions, but WALA would appreciate registrations to plan for accommodations. Download a registration form, or register online below!


Dates & Locations:

Chippewa Falls: November 9, 2016 - Thank you for your interest, but we have reached capacity for this location.

Madison: November 10, 2016

Time: 10:30 a.m. - 1:30 p.m.


Cost: Free!

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